Effective: December 11, 2017
Flipgrid's mission is to give students a safe, collaborative environment in which to amplify their voices and hone their listening and global empathy skills. Sometimes, Flipgrid discussions will be highly confidential within a small cohort of students. Other times, these interactions will be open to the public encouraging anyone to share his/her voice with the world. We believe teachers are best qualified to decide how to structure the appropriate environment for their students, so we give them control over these settings.
Our team is focused on providing the most engaging, simple, yet powerful platform for video interactions among students, teachers, schools, parents, and their communities. We own the platform; we own none of the content placed by our users on Flipgrid. More specifically, we pledge the following:
FLIPGRID IS COPPA AND FERPA COMPLIANT
A NOTE FOR SCHOOL USERS. In accordance with COPPA, schools, school districts, teachers and other educational institutions (each a "school") may act as a parent's agent and can consent to the collection, use, and disclosure of your Child's personal information on your behalf. By engaging Flipgrid to provide the Services, your Child's school provides such consent. This Policy does not govern any school's collection, use, or disclosure of your Child's personal information through the Site or Service, and we are not responsible for any such collection, use, or disclosure. Parents, please contact your child's school to understand the school's privacy practices. To access, change or delete information collected by your Child's school in connection with the Site or Services which cannot be accessed, changed or deleted as described in this Policy, please contact the school directly.
WHAT PERSONAL INFORMATION FLIPGRID COLLECTS
Flipgrid may collect personal information from teachers and students who use the Service, as described below.
Information Collected via Social Networking Sites
Information from Third Party Sign-in Service
When a teacher signs up for an account using a third party sign-in service such as Microsoft O365 and Google Classroom, the third party will send us the full name, email and other information specific to that account.
Information Automatically Collected
When anyone uses our Services, some information is automatically collected. For example, geographic location, how the Services are used, device type, the device identifier ("UDID"), the Open Device Identification Number ("ODIN"), date/time stamps for each visit, browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is used to help us deliver the best experience for our users. In addition, in the event our Flipgrid application crashes on a mobile device, we will receive information about the device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our application.
We gather certain information automatically and store it in log files, including IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to better tailor our Services to our users' needs.
We may log information using "Cookies." Cookies are small data files stored on users' hard drives by a website. We may use both session Cookies (which expire once the browser is closed) and persistent Cookies (which stay on the computer until a user deletes them) to provide users with a more personal, useful, and interactive experience on our Service.
USE OF PERSONAL INFORMATION
We store and process your personal information in the United States, and we use this information as follows:
Information We Share
We do not sell Student data. We share Teacher or Student Content or Personal Information with third parties only in the following cases:
Information Users Share
Users may decide what Content to share and make public, and with whom, and we suggest getting consent from others before sharing about them. Grids and the Content submitted to a Grid, such as Topics and videos, will be displayed in the Grid and will be visible to anyone who joins the Grid, provided the Teacher has not deactivated or moderated submissions. The Teacher, and not Flipgrid, sets the Grid's privacy settings. Depending on these settings, videos may be further shared to an SNS by users. Once displayed on publicly viewable web pages, that Content can be collected and used by others. Users should be mindful of their own privacy as we cannot control the privacy or security of Content a user chooses to make public on the Service. Even if a user removes Content, if it has been shared with others it may not be able to be deleted or edited.
If we receive comments or feedback from users about Flipgrid, we will only publish such comments after we obtain consent.
INFORMATION CHOICES AND CHANGES
Users may opt-out of providing personal information to the Flipgrid application at any time by uninstalling the application. If you choose not to share locational data with Flipgrid, you may disable location services on your device and reinstall the Flipgrid mobile application or deactivate GPS on your mobile device.
Our marketing emails explain how to "opt-out" of receiving such emails. If a user opts out, we may still send them operational emails that pertain to a user's account and notifications regarding our services.
Users may send requests about their personal information to our Contact Information below, including to change contact choices, opt-out of our sharing with others, and review, update, correct, or delete personal information. We will use commercially reasonable efforts to honor these requests. We may retain an archived copy of user records as required by law.
Users can typically remove and reject cookies from our Service within their browser settings. If a user chooses to do so, our Services may be negatively impacted.
Teachers have certain options with respect to the privacy settings of their Grids. For example, Teachers can password-protect the Grid, moderate the Grid, block users from sharing their videos on SNS, and hide direct URL links in the browser address bar for Topics and videos.
We may receive information from an SNS that we import into Flipgrid. What information we collect from an SNS may depend on your SNS privacy settings. You should review the SNS's privacy and data practices. You can edit privacy settings via the SNS, or disable the connection with the SNS by visiting that SNS.
When users want to remove their posted video, they should first use the link emailed to them by our system for deleting the video. In case they no longer have this link, they may contact the Teacher and request that the video be removed. If the Teacher is not able to remove the video, users can contact us at email@example.com and request that such videos be removed. However, we will only be able to remove videos if (a) the users provided their email address when posting the video and (b) they send the email to us using that same email address. Otherwise, we may not be able to remove a posted video.
We use commercially reasonable security technologies and procedures, including designating and training individuals responsible for security, to help protect your personal information from loss, misuse and unauthorized access, use, disclosure, alteration, and destruction. Our security procedures and practices are consistent with guidance and regulations applicable to our collection and use of personal information and otherwise meet or exceed industry standards. In the event of an unauthorized release, disclosure, or acquisition of student information, Student Records, or student-generated content, Flipgrid will notify affected individuals as required by applicable law. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
HOW TO VIEW, CORRECT, EDIT OR UPDATE YOUR PERSONAL INFORMATION
We acknowledge that you have the right to access, review, correct, or delete any of your personal information collected by Flipgrid. If you are a teacher, you can update the information associated with your Flipgrid account directly by logging into your Flipgrid account and viewing the Account Settings tab on your profile. If you are a parent and want to correct, edit, or update information about a student, please work directly with your teacher or school, or you can contact us at firstname.lastname@example.org.
HOW TO DELETE YOUR FLIPGRID ACCOUNT
If you would like to delete your Flipgrid account or any content submitted to Flipgrid, please send an email to email@example.com. If you request that your account or any content submitted to Flipgrid be deleted, Flipgrid may still retain information for up to 90 days to provide customer support and prevent accidental deletion.
If you are a teacher or school administrator, please be aware that FERPA requires us to retain student education records once a valid request to inspect those records has been made.
HOW DOES FLIPGRID HANDLE DATA FROM INTERNATIONAL VISITORS?
The Flipgrid Service is hosted and operated in the United States and is subject to United States law. Any personal information you provide to Flipgrid will be hosted on United States servers. By using this Service, you consent to the transfer and processing of your personal information in the United States.
Flipgrid is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Under their Jurisdiction, Flipgrid complies with EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.
In compliance with the Privacy Shield Principles, Flipgrid commits to resolve complaints about our collection or use of your personal information. European Union and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Flipgrid at firstname.lastname@example.org.
Flipgrid has further committed to refer unresolved Privacy Shield complaints to the BBB EU Privacy Shield, an alternative dispute resolution provider located in the United States and operated by the Better Business Bureau. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the BBB EU Privacy Shield website at bbb.org/EU-privacy-shield/for-eu-consumers for more information or to file a complaint. The services of the BBB EU are provided at no cost to you.
If your complaint is not resolved through these channels, in certain limited circumstances, a binding arbitration option may be available before the Privacy Shield Panel.
RIGHTS OF CALIFORNIA RESIDENTS
Flipgrid complies with California's "Shine the Light" law. California residents can request a list of what personal information about them we've disclosed to third parties in the preceding calendar year, as well as the names and addresses of those third parties. You may make such a request only once per year, and you don't have to pay for it. To make your request, send an email to email@example.com or send a written request to Flipgrid, 251 First Avenue North, Suite 500, Minneapolis, MN 55401.
HOW WE RESPOND TO DO NOT TRACK SIGNALS.
We do not currently respond to "do not track" signals or other mechanisms that might enable consumers to opt out of tracking on our Site.
251 First Avenue North
Minneapolis, MN 55401